We currently ship within the United States only. International shipping is not available at this time.

Shipping costs are calculated at checkout based on order weight, size, and destination. Free shipping may be available on orders over $500.

We accept returns within 10 days of delivery, provided items are unused, in original packaging, and in resellable condition. Some items, like open pet food or perishable goods, are non-returnable.

To start a return:

Contact our support team at support@loveyourpetsuperstore.com for a return authorization.Follow the provided return instructions.Ship the item back within 15 days.Once we receive and inspect the item, a refund will be processed within 15 business days.

If the return is due to our error (wrong/damaged item), we cover return shipping.

If the return is due to personal preference, the customer is responsible for return shipping costs.

We try to keep all products in stock, but availability may change. If an item is out of stock, you can sign up for notifications when it becomes available again.

Yes! We offer a variety of organic, all-natural, and eco-friendly pet products. Check our product descriptions for more details.

If you’re looking for a product we don’t carry, feel free to contact us. We may be able to source it for you!

Yes! We offer subscription plans for pet food, treats, and essentials. Simply select the subscription option on eligible products to receive them on a recurring schedule.

Yes! You can modify or cancel your subscription anytime through your account dashboard. Changes must be made before the next billing cycle.

Our support team is available via:

Email:support@loveyourpetsuperstore.com

Phone: 970-543-2001

Live Chat: Available during business hours

Our customer service hours are:

Monday – Friday: [12:00 AM – 12:00 PM]

Saturday – Sunday: Closed (or limited support available)

No, but creating an account allows you to track orders, save addresses, and manage subscriptions easily.

Yes! We use secure encryption and privacy measures to protect your data. Your information will never be shared or sold to third parties. Read our Privacy Policy for more details.